Job Description
**Driven by Purpose. Powered by People.**
At **Keolis**, a leader in public transportation and proudly headquartered in Boston, our mission — ***We Imagine, We Care, We Commit*** — is more than words. It’s how we support our communities and how we support each other. As part of our team, you'll have access to a comprehensive benefits package designed with your wellbeing in mind. We offer a competitive benefits package that supports your health, wellbeing, and peace of mind. This includes medical, dental, and vision coverage, along with life and disability insurance. You’ll also have access to a variety of voluntary benefits such as hospital indemnity, accident, and critical illness coverage, as well as home, auto, and pet insurance. To help secure your financial future, we also provide a 401(k)\-retirement plan with a company match. At Keolis, you're not just building a career — your part of something bigger.
**Crew Dispatcher (Extra Board):**
**Rate of pay:** This is a unionized position. The pay rates are non\-negotiable. The starting pay rate for this position is $29\.13
The Crew Dispatcher (Extra Board) calls crews for MBTA Commuter Operations to ensure that Train and Engine crew staffing requirements are met in a prompt and economical manner in accordance with procedures and instructions.
***There is no set schedule. This position will require you to work a minimum of 5 days a week on\-site when called in with as little as 2\-3 hours notice. The shifts will vary between mornings, evenings, and overnights and will differ each day.***
**Knowledge and Skills:**
* Must have high school diploma or equivalent.
* Ability to prioritize and multi\-task in a high\-pressure office setting.
* Must have intermediate skills in Microsoft Office, specifically Excel and Word.
* Must be able to communicate successfully with a variety of disciplines and levels, both internal and external staff.
* Must have the ability to establish and maintain effective working relationships with supervisors, co\-workers and vendors.
* Must possess strong oral and written communication skills.
* Must have strong interpersonal skills.
**Experience:**
* Must have 5 years’ successful work history in a professional environment. Strongly prefer at least 1\-3 years of dispatching experience.
* Experience working in a unionized environment.
* Satisfactory prior work history.
**Key Accountabilities:**
* Work in a 24/7/365 environment. The shifts will vary between mornings, evenings, and overnights and will differ each day.
* Maintain records related to the use of crews on software and paper.
* Make approximately 75\-150 phone calls a day to dispatch crews across the network.
* Follow FRA regulations to properly identify crew availability.
* Comply with all related safety rules and procedures and report all hazards as required.
* Attend and participate in all assigned training, specifically safety and security related.
* Other duties as required.
**About Us:**...