Job Description
At CN , everyday brings new and exciting challenges . Y ou can expect a n interesting environment where you’re part of making sure our business is running opti mally and safely ― helping keep the economy on track . W e provide the kind of paid training and opportunit ies that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safe ty-focused culture working together as ONE TEAM . The careers we offer are meaningful because the work we do matters. Join us! Job Summary The role is responsible for the enterprise strategy, governance, design, financial stewardship, and delivery of CN’s pension, benefits, and global mobility programs across Canada and the United States. The incumbent provides executive leadership over program sustainability, regulatory compliance, risk management, vendor performance, and service excellence. The role acts as the senior enterprise advisor on total rewards programs impacting employees, retirees, and business leaders, while enabling workforce mobility and supporting CN’s talent, financial, and operational priorities. Main Responsibilities Enterprise Strategy, Plan Design Stewardship · Lead the enterprise strategy for pension, benefits, and global mobility programs in alignment with CN’s people, financial, and business priorities. · Define the long-term vision, design principles, and roadmap for programs that support attraction, retention, well-being, and workforce mobility. · Direct the evaluation and evolution of plan design to ensure market competitiveness, sustainability, and alignment with employee and retiree needs. · Provide executive oversight on funding, cost strategy, actuarial considerations, and financial implications associated with pension and benefits programs. · Translate complex legislative, regulatory, labor, and market developments into actionable recommendations and enterprise decisions. · Establish strategic priorities, policies, and governance frameworks that strengthen decision quality, accountability, and program integrity. · Champion innovation, benchmarking, and continuous improvement to modernize program design, administration, and employee experience. · Assess enterprise risks, opportunities, and trade-offs related to pension, benefits, and mobility strategy, and recommend mitigation plans. · Act as CN’s senior subject matter authority on pension, benefits, and mobility matters requiring executive interpretation and guidance. Program Delivery Operational Excellence · Provide executive oversight of end-to-end delivery for pension, benefits, and global mobility programs across multiple jurisdictions. · Ensure operational excellence across critical cycles including enrollments, renewals, relocations, compliance activities, and issue resolution. · Direct service delivery models, controls, and administration practices to achieve accuracy, responsiveness, and a consistent employee experience. · Oversee governance processes, audits, regulatory filings, and internal controls to maintain compliance and audit readiness. · Lead enterprise risk management activities related to benefit obligations, pension administration, mobility exposure, and vendor delivery. · Monitor program performance, service metrics, and emerging trends to identify gaps, opportunities, and corrective actions. · Drive process simplification, data quality improvements, and systems optimization to enhance operational effectiveness and decision support. · Direct the management of external vendors, consultants, and service providers, including contracts, service levels, and performance outcomes. · Oversee program budgets, cost drivers, and financial results, ensuring disciplined stewardship and value realization. Executive Advisory, Stakeholder Leadership People Management · Serve as the senior advisor to the Sr VP Chief Human Resources Officer and enterprise leaders on pension, benefits, and mobility strategy, risk, and decisions. · Provide executive-level recommendations to support labor strategy, financial planning, governance discussions, and enterprise change initiatives. · Build trusted partnerships with senior stakeholders across Human Resources, Finance, Legal, Treasury, Payroll, Tax, and business leadership. · Represent CN with external vendors, consultants, advisors, regulatory bodies, and other stakeholders on complex program matters. · Lead the communication of strategic program changes, issues, and decisions to executive audiences with clarity and business relevance. · Set direction, allocate priorities, and establish performance expectations that enable high-quality execution and cross-functional alignment. · Develop organizational capability, succession depth, and leadership bench strength across the pension, benefits, and mobility portfolio. · Foster an inclusive, accountable, and high-performing culture focused on collaboration, service excellence, and continuous improvement. · Lead through chan...