Dispatch Support Coordinator

Description: **COMPANY OVERVIEW** Artisan Design Group – or ADG – is a leading supply chain partner to homebuilders throughout the United States. Over 3,000 ADG employees operating out of 135 facilities in 25 states provide a full range of design, procurement, and installation services along with products from the top manufacturers of flooring, cabinets, and countertops. Formed in 2016 by the merging of two industry leaders, ADG then acquired over 20 additional companies – each leader in the geography it serves. We are the premier interior finishings organization in the United States. Our expansive trajectory has been rapid, and we continue to experience explosive growth, thanks to our dedication to high quality work. **COMPENSATION** **Pay Range**: $21\.00 – $23\.00 per hour **Shift:** Monday–Friday, 7:00 AM – 3:30 PM (with required rest and meal breaks) **JOB SUMMARY** The Dispatch Support Coordinator plays a critical role in supporting the Dispatch team by ensuring installation jobs are scheduled accurately, materials are properly coordinated, and installer documentation is complete and organized. This position works closely with Dispatch, Sales, Warehouse, and Installation teams to support daily operations and maintain workflow efficiency. Success in this role means installation schedules run smoothly, materials are accounted for, and job information is tracked accurately from start to completion. This is an entry\-level role with training provided for motivated candidates who demonstrate strong organizational skills and attention to detail. **ESSENTIAL DUTIES AND RESPONSIBILITIES** * Ensure installation jobs are scheduled accurately by supporting the dispatch team with daily and upcoming scheduling needs. * Maintain organized and accurate material documentation by uploading, managing, and verifying pick tickets for scheduled work. * Review upcoming jobs and identify material shortages or discrepancies to support timely resolution and prevent delays. * Maintain and update daily dispatch logs to ensure installers are assigned accurately for upcoming work. * Ensure installer invoices are complete, accurate, and prepared for processing through printing, assembling, and verification. * Maintain accurate job status updates within internal systems to reflect completed work and current job progress. * Coordinate with installers to obtain updates on open items and support issue resolution when dispatchers are unavailable. * Manage internal communication channels by coordinating updates between Dispatch, Sales, and other teams to ensure alignment and follow\-through. * Track and document job\-site issues and installation concerns to support visibility and operational improvement. * Support coordination between Dispatch, Sales, Warehouse, and Installation teams to ensure efficient job execution. * Assist with administrative and operational tasks to support overall Dispatch department performance. * Other duties as assigned. Requirements: **...