AMS Industries, Inc. is a MEP\+â„¢ contracting firm serving the commercial, industrial, refrigeration and nuclear industries (PMT). With over 60 years of existence, AMS has grown from a small refrigeration contractor with a few employees to a multi\-discipline and multi\-market MEP contractor with more than 1,000 employees. We strive to meet our commitments to clients, develop our people and improve our communities. We are an equal\-opportunity employer.
Located in our beautiful Nashville, TN facility, the main duties will consist of handling invoicing and dispatching technicians to service appointments. The Dispatcher must be able to have a high level of attention to detail with a proven record of making sound decisions. He or she must also follow company training to ensure prompt and accurate customer service as well as excellent employee relations.
#### **Responsibilities:**
* Dispatch HVAC/R technicians to service appointments.
* Engage technicians to ensure performance is optimized.
* Lead and motivate the technicians to achieve goals.
* Schedule customer appointments and ensure arrival within scheduled windows.
* Create and forecast a schedule to ensure we meet all customer needs.
* Daily Invoicing and cross\-train job duties with fellow employees.
* Work accounts receivable to help obtaining payments.
* Procurement assistance with service related jobs.
* Performs general administrative and clerical functions such as copying, printing, scanning, filing, and faxing.
#### **Qualifications:**
* + - High School diploma or GED.
- Excellent written and verbal communication skills.
- Exceptional organization and leadership skills.
- Experience in data entry (3\-5 years).
- Proficiency with Microsoft Office Suite (Excel, Word).
- Exceptional people and diplomacy skills necessary to successfully resolve all customer concerns, internal challenges.
- Ability to work under pressure and in a high paced work environment.
#### **Compensation:**
* + $41,000 – $49,000 annually
**If you would like to speak to someone directly, please feel free to contact our Recruitment \& Talent Acquisition Specialist, Megan Tommer.**
**Sh****e can be reached at** **331\-801\-1981** **or via email at** **mtommer@ams\-pmt.com****.**
**What We Offer**
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#### **CONTINUING**
***Education Incentives***
#### **INSURANCE**
***Medical / Dental / Vision***
#### **INSURANCE**
***Accidental Death / Life***
#### **DISABILITY**
***Short\-Term Disability Insurance***
#### **401K**
***401K / Profit Sharing***
#### **PAID TIME OFF**
***Vacation Time and Holidays***