Job Description
**JOB DESCRIPTION**
Title… Dispatcher / Batch
BASIC FUNCTION: Responsible for scheduling, assigning, and communicating work orders to Ready Mixed (R/M) Drivers to ensure that production, operations, and projects are completed in a professional, timely, safe, and cost\-effective manner utilizing our dispatching system.
Due to the nature of our industry, we require flexibility and irregular works hours, including Saturdays. Work schedules are based on the workload for that day. It is our expectation that you will be able to devote as much time as needed to meet the essential functions of the job.
**QUALIFICATIONS:** High school diploma or GED with 6 months\-1\-year of working experience in an office/clerical environment. Dispatching experience with communication, organization, and time management skills is preferred. Proven ability to operate company phone lines in a professional and courteous manner, and to operate office equipment and field equipment conducive to performing job responsibilities, conforming to company personnel and safety procedures and policies. Physical and mechanical stamina to complete the following frequency of tasks:
a) Operating company pickup trucks as needed.
b) Knowledge of the Omaha/Council Bluffs Metro Area.
c) Ability to read, write and understand directions (north, south, east, west) maps for the delivery area.
d) Communicate professionally, clearly, and positively with customers as well as order takers and other departments in a timely and efficient manner.
e) Reliable and consistent attendance are essential to performance in this role.
f) Must possess excellent verbal skills.
g) Work in a team setting and achieve team, customer, and company goals.
h) Ability to read, write and accurately perform basic mathematical functions.
i) Ability to understand and follow verbal and written instructions.
Physical and Mechanical Stamina to complete the following frequency of tasks:
a) Lift up to 50 lbs. utilizing safe and proper lifting techniques.
b) Safely climb up and down plant stairs, trucks, and ladders 1\-2 hrs. a day.
c) Ability to sit, stand and walk 8\-12 hrs. a day.
d) Ability to reach and bend at the knees 20\-40 times a day utilizing proper
ergonomic principles (lifting, stretching, kneeling, pivoting feet, etc.).
e) Work well under pressure meeting customer/project schedules, handle tasks
concurrently and perform under pressure. 8\-10\+ hrs. a day.
f) Be flexible, able to work required overtime, Saturdays, and available
early mornings; based upon customer order times.
g) Specific vision requirements (with corrections) would include close vision,
distance vision, color vision, peripheral vision, depth perception, and the ability
to adjust focus.
h) Ability to use hands for typing, dispatching, and radio communications.
Dispatcher must understand the importance of wearing required PPE (Personal Protective Equipment) as required and set forth in the company’s injury prevention program.
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