**Join Eco as a Dispatcher!** **Be the Center of Communication \& Coordination!**
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As a Dispatcher, you’re the heartbeat of our daily operations. You’ll communicate across every department, keep information flowing accurately and lightning\-fast, and ensure our technicians hit the field prepared, supported, and set up for success. If you thrive in a fast\-paced environment and love being the one who keeps everything running smoothly, this role is for you!
**\*\*We Have Multiple Shifts Available!\*\***
**What You'll Do**
* Audit jobs daily to ensure all critical dispatching steps are completed.
* Execute rebooks and prebooks identified by the Sales Coordinators.
* Manage appointment window updates (8–12, 12–4, 4–8\) when timing is tight.
* Communicate proactively with clients about technician arrival times and appointment statuses.
* Support the Customer Coordinator by helping manage the “Win the Day” inbox.
* Provide excellent customer service while delivering strong support to field staff.
* Organize, plan, and forecast jobs to ensure optimal efficiency and outcomes.
**What You'll Bring**
* Strong prioritization skills and an analytical mindset.
* Adaptability, calmness under pressure, and strong decision\-making abilities.
* Extreme attention to detail and accuracy.
* Self\-motivation and a team\-first attitude.
* Willingness to learn basic home service terminology to make better scheduling decisions.
* Ability to thrive in a busy, fast\-moving environment.
* Excellent verbal and written communication skills.
**What We Require**
* At least 2 years experience as a Dispatcher; Trades preferred
* Experience with Google; We use G\-Chat and G\-mail a lot!
* Reliable transportation; This is not remote
* Service Titan experience preferred
**Why This Is The Career For You**
* **You’re the heartbeat of the operation:** Your decisions directly impact productivity, customer satisfaction, and technician success.
* **Continuous Growth:** You'll cross\-train with Sales Coordinators and have a clear path to step into more advanced roles.
* **High\-impact, high\-energy work:** Every hour is different, and your problem\-solving skills get used daily.
* **Join a team that values you:** We celebrate wins together and support each other through challenges.
**Offers are contingent upon passing a pre\-employment background check and drug screening.**