Job Description
**CSI Sands (N.E.)** provides a full range of aggregate and resource materials production services. We are equipped to handle every phase of the materials engineering process, from initial exploration to delivery of the end\-product.
We are currently searching for a **Dispatcher** to complement our team at our site in Buffalo, NY. This position will report to the Operations Manager.
**Responsibilities:**
Transportation \& Trucking Operations
* Supervise and direct delivery truck operations to ensure timely, safe, and compliant product delivery.
* Manage truck dispatching, routing, and scheduling to optimize efficiency and customer service.
* Review, approve, and verify weekly driver timecards in accordance with company policy and regulatory requirements.
* Ensure compliance with hours‑of‑service regulations, vehicle inspections, and all applicable transportation safety standards.
* Supervise, train, and provide performance management for truck drivers.
Railcar \& Railroad Management
* Manage railcar operations, including scheduling, spotting, loading, and release of railcars.
* Coordinate day‑to‑day activities with Class I and Class II railroad partners to ensure service reliability and contract compliance.
* Oversee railcar loading operations to ensure safety, accuracy, and adherence to loading specifications.
* Review rail billing and invoices, validate charges, and work with rail carriers to resolve discrepancies.
Operations \& Coordination
* Serve as the first point of contact for operational issues involving drivers and railyard personnel, escalating matters to management as required.
* Coordinate work schedules for drivers and rail crews, communicate assignments, and obtain required signoffs.
* Collaborate with customers, contractors, and internal and external logistics teams to coordinate frac, foundry, and railyard deliveries.
* Review and verify transportation documentation, including daily logs, inspection reports, delivery receipts, and shipping paperwork.
* Monitor job progress, operational performance, and transportation costs, providing regular reports to Management.
* Assist in resolving product, material, and equipment issues that impact fulfillment or delivery.
* Identify operational challenges and recommend process improvements to increase productivity, safety, and service quality.
Additional Responsibilities
* Support new employee onboarding activities as directed by management.
* Perform other related duties as assigned.
**Skills and Requirements:**
* Experience in transportation, logistics, rail operations, or supply chain management.
* Prior supervisory or lead experience in trucking, rail, or industrial operations preferred.
* Working knowledge of DOT regulations, hours‑of‑service rules, and safe work practices.
* Experience coordinating with railroads (Class I and Class II) and managing railcar movements is an asset.
* Strong organizational, communication, and problem‑sol...