Dispatcher

**CSI Sands (N.E.)** provides a full range of aggregate and resource materials production services. We are equipped to handle every phase of the materials engineering process, from initial exploration to delivery of the end\-product. We are currently searching for a **Dispatcher** to complement our team at our site in Buffalo, NY. This position will report to the Operations Manager. **Responsibilities:** Transportation \& Trucking Operations * Supervise and direct delivery truck operations to ensure timely, safe, and compliant product delivery. * Manage truck dispatching, routing, and scheduling to optimize efficiency and customer service. * Review, approve, and verify weekly driver timecards in accordance with company policy and regulatory requirements. * Ensure compliance with hours‑of‑service regulations, vehicle inspections, and all applicable transportation safety standards. * Supervise, train, and provide performance management for truck drivers. Railcar \& Railroad Management * Manage railcar operations, including scheduling, spotting, loading, and release of railcars. * Coordinate day‑to‑day activities with Class I and Class II railroad partners to ensure service reliability and contract compliance. * Oversee railcar loading operations to ensure safety, accuracy, and adherence to loading specifications. * Review rail billing and invoices, validate charges, and work with rail carriers to resolve discrepancies. Operations \& Coordination * Serve as the first point of contact for operational issues involving drivers and railyard personnel, escalating matters to management as required. * Coordinate work schedules for drivers and rail crews, communicate assignments, and obtain required signoffs. * Collaborate with customers, contractors, and internal and external logistics teams to coordinate frac, foundry, and railyard deliveries. * Review and verify transportation documentation, including daily logs, inspection reports, delivery receipts, and shipping paperwork. * Monitor job progress, operational performance, and transportation costs, providing regular reports to Management. * Assist in resolving product, material, and equipment issues that impact fulfillment or delivery. * Identify operational challenges and recommend process improvements to increase productivity, safety, and service quality. Additional Responsibilities * Support new employee onboarding activities as directed by management. * Perform other related duties as assigned. **Skills and Requirements:** * Experience in transportation, logistics, rail operations, or supply chain management. * Prior supervisory or lead experience in trucking, rail, or industrial operations preferred. * Working knowledge of DOT regulations, hours‑of‑service rules, and safe work practices. * Experience coordinating with railroads (Class I and Class II) and managing railcar movements is an asset. * Strong organizational, communication, and problem‑sol...