Job Description
Description:
**Start Date:** ASAP
**Type:** Full\-time, salary non\-exempt position, Monday\-Friday
**Direct Reports:** None
**Travel:** None
**Location**: on site 2 days a week; remote 3 days a week after training at (2103 Citwest Blvd., Houston, TX 77042\)
**Immediate Supervisor:** Implementation Manager
**Salary Range:** $60,000 to $65,000 base plus up to 5% annual bonus potential
**Company Background**
PCS Software, Inc. is an AI platform for the transportation logistics marketspace providing the trucking industry’s most effective transportation management system to improve fleet management, delivery systems, and increase profits for our customers. Through innovation and invention, our software individualizes work routines, consolidates workflows, and streamlines management controls to improve accountability, transparency, and eliminate costly and redundant manual processes.
Trucking companies and freight brokers trust PCS to optimize their dispatch, accounting, and fleet operations. TL, LTL, Intermodal, and freight brokerage services use our TMS automate operations, easily access information, and reduce inefficiencies to maximize sales and revenue. Founded in 1997 and located in Houston, Texas, PCS Software is the leading developer of hosted software solutions designed specifically for the ground transportation industry.
**Job Description: Implementation Consultant**
The Implementation Consultant is responsible for the successful deployment of PCS transportation management solutions for carriers, shippers, and brokers. The Implementation Consultant will take ownership of the software implementation and end\-user training from the minute the sales contract is executed through the completion of go\-live by communicating constantly with the customer and creating and managing the implementation timeline with our customers.
The goal of the Implementation Consultant is to project the image of PCS Software, Inc. professionally through telephone interaction, webinars, email communications, project timeline updates, training documentation, etc. and to consistently optimize the customer’s experience. You must interact with customers and respond to their inquiries in a professional and courteous manner. This role offers a unique opportunity to grow your career in software support and implementation. You will play a vital role in guiding our customers through successful onboarding and helping them harness the full potential of our software solution.
While it is not required that you have an accounting background or come from the trucking industry, it is VERY helpful if you have corporate business knowledge of or an education in Accounting/Finance or Supply Chain Management. This position is also strongy focused on customer service. You need to be a people person to be successful at this position and enjoy helping people and teaching people how to use our system and be a trusted business advisor to them. This role also requires someone ...