PRICING & OPERATIONS ANALYST

**Job Description** Scan Global Logistics is a leading freight forwarding company, specializing in providing comprehensive logistics solutions to clients across various industries. At the core of our DNA is a ‘can\-do\-attitude’ and the willingness to always walk the extra mile to find the right logistic solution whether by road, rail, ocean, air or any other modes of transportation. **Our culture is based on our four virtues: respect, integrity, entrepreneurship, and fun.** This is a direct hire, full\-time onsite position based in **Peabody, MA**. **Position Overview:** SGL is seeking a highly skilled and motivated **Pricing \& Operations Analyst** to support both pricing strategy development and end\-to\-end freight execution. The ideal candidate is a hands\-on logistics professional with strong analytical ability, operational expertise, and a customer\-focused mindset. This role is responsible for ensuring competitive pricing, seamless shipment execution, and strong coordination between internal teams, carriers, and customers. **Job Responsibilities** * Develop competitive and accurate price proposals for the SGL network using pricing models, market intelligence, carrier input, and operational insights * Execute end\-to\-end shipment coordination from booking through final delivery, ensuring smooth operational flow * Analyze market trends, customer requirements, transit times, and service performance to establish and adjust competitive pricing strategies * Track and manage shipments proactively, providing timely updates and resolving delays, service exceptions, and operational issues * Collaborate with carriers, airlines, trucking companies, warehouses, and internal stakeholders to ensure efficient shipment execution * Prepare, review, and process shipping and pricing documentation including B/Ls, AWBs, invoices, delivery orders, and rate confirmations with high accuracy * Support spot quotes and pricing requests while ensuring alignment with operational feasibility and service requirements * Monitor pricing effectiveness and recommend adjustments to maximize profitability, service quality, and market competitiveness * Maintain accurate shipment, pricing, and rate records in internal systems and support billing validation processes * Partner closely with sales, customer service, and North American operations teams to ensure alignment between pricing decisions and operational execution * Build and maintain strong relationships with customers, carriers, vendors, and internal stakeholders to support service excellence * Ensure compliance with company policies, SOPs, industry regulations, and legal requirements across both pricing and operational activities * Prepare and present pricing and operational performance reports to leadership and product teams **Required Skills \& Qualifications** * Minimum 3 years of experience in freight forwarding operations, pricing, or related roles * Strong hands\-on experience managing shipments from i...