Job Description
Your success is a train ride away!
As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.
Are you ready to join our team?
Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.
Job Summary
Lead complex projects, offering expertise and technical direction, serving as an escalation point. Oversee system analysis, design, development, integration, and enhancements, as well as day-to-day system enhancement and development for the company. Demonstrate proficiency in various areas such as Cloud technology, middleware/DB platforms, networking, packaged applications, system integration, or software development. Areas of responsibility includes, but not limited to, AWS integrations between F&B ecosystem and other peripheral systems, such as, finance, reporting, etc., Microsoft Dynamics 365 F&O Commerce system administration, DevSecOps for entire F&B ecosystem. Handle change requests, Tier-3 ticket resolution, platform monitoring, performance tuning, and application testing. Collaborate with stakeholders to ensure technical solutions align with business goals, IT strategies, and architectural standards.
Essential Functions
Lead systems development with a focus on clear requirements, documented methodology, and robust testing.
Develop and maintain AWS, .NET, and X++ applications and integrations.
Develop and maintain Payment (PCI DSS) APIs.
Perform Microsoft Dynamics 365 F&O Administration activities, such as, user onboarding/offboarding and store creation.
Integrate and work on large Data Lakes to develop reporting and analytics dashboards.
Develop and document requirements and technical specifications according to established methodologies.
Consult with various stakeholders during development planning, taking the lead on technical issues.
Create technical solutions for defined requirements, including infrastructure, platform, and system development.
Ensure alignment with industry and company standards, adheres to quality procedures, and provides ongoing maintenance and oversight.
Minimum Qualifications
Bachelor’s Degree or equivalent combination of education, training and/or relevant experience.
Plus 7 years of relevant work experience.
Preferred Qualifications
Bachelor’s Degree or equivalent combination of education, training and/or relevant experience.
Plus 9 years of relevant work experience.
Knowledge, Skills, and Abilities
Experience in systems development and analysis, and managing third-party/vendor technical teams and resources
Strong experience in development of AWS, .NET, X++ applications and integrations
Proven experience in developing reports and dashboards in Microsoft Power BI
Strong experience integrating data into Data Lakes (Databricks, AWS, etc.)
Strong experience working with complex data to develop analytics, reports and dashboards
Broad understanding of information systems, architecture, and integration standards and mastery of multiple programming languages, infrastructure components, or technology platforms
Focus on business goals while ensuring timely development
Ability to work effectively under deadlines and in a flexible environment
In-depth knowledge of business operations and systems requirements processes, applying technical solutions to meet business needs
Adaptable communication skills to translate between technical and business language
Educating project team members on business unit goals and guiding junior resources
Identifying and proposing business and IT solutions, interpreting documents communicating business and IT needs
Assessing client needs and identifying opportunities for business development through technology
Excellent troubleshooting skills
The salary/hourly range is $113,200.00 – $146,664.00. Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate...