Strategic Account Manager

### **Strategic Account Manager** Sales Division \| Woodridge, IL \| Hybrid, Full\-Time **Position Summary** The Strategic Account Manager is responsible for driving sustainable growth with a portfolio of assigned accounts by cultivating deep strategic partnerships, identifying and capturing expansion opportunities, and leading cross\-functional efforts to deliver high\-value customer solutions. This role serves as the primary point of contact and trusted advisor for senior client stakeholders, aligning Radiant Road \& Rail capabilities with each customer’s evolving supply chain needs. **Key Responsibilities** **Account Management \& Growth** * Maintain and develop relationships with established accounts, with a focus on deepening partnerships and consistently expanding revenue, volume, and margin. * Serve as a trusted advisor to customers’ senior and middle management, delivering ideas, strategies, and transportation solutions that create clearly defined value. * Proactively identify and pursue cross\-sell opportunities across Radiant divisions and service lines. * Represent the Company at industry events, transportation associations, and networking forums. **Solution Development \& Proposal** * Lead cross\-functional efforts – including logistics service partners – in evaluating customer requirements and designing tailored solution options. * Develop and deliver compelling, detail\-rich proposals and presentations that articulate the business case for Radiant services. * Leverage strong business case analysis and consultative selling skills to convert qualified opportunities into long\-term client relationships. * Clearly identify current and future customer needs and present relevant transportation solutions that address them. **Internal Collaboration** * Build strong working relationships with internal teams critical to customer success, including IT, Operations, Pricing, Accounting, and Finance. * Contribute input to senior management on the development of corporate and divisional strategic goals, including volume, margin, and revenue targets. * Support the development and execution of Radiant Road \& Rail’s long\-term strategic vision. * Perform other duties and assignments as required. **Qualifications** **Education \& Industry Knowledge** * High school diploma or equivalent required. * Bachelor’s or Associate’s degree in Logistics, Business, Marketing, or a related discipline is a strong asset. * Minimum 3 years of account management experience; experience in Transportation and Logistics preferred. * Comprehensive understanding of the North American transportation industry, including domestic and cross\-border highway, intermodal, and logistics. * Strong knowledge of IT\-based, end\-to\-end supply chain solutions management. **Technical Skills** * Proficient in Microsoft Office Suite (Outlook, Excel, Word). **Business \& Leadership Skills** * Unwavering commitment to delivering superior, timely customer service to both ...