Job Description
Overview:
Primo Brands is a leading branded beverage company in North America with a focus on healthy hydration. We are proud to offer an extensive and iconic portfolio of highly recognizable, sustainably sourced, and conveniently packaged branded beverages distributed across more than 150,000 retail outlets.
**Factory Location:** Poland, Maine OR Stanwood, MI**Compensation**: $24\.62/hour
**Schedule**: Wednesday \- Friday 10:00 am 6:00pm and 8:00 am \- 4:30pm Saturday \- Sunday
Ability to work holidays and weekends per business needs **Benefits of working for Primo Brands:** **Health Benefits:** Medical, prescription, dental, vision, flexible spending account (FSA), dependent care flexible spending account (FSA, heath savings account (HSA) **Retirement/Investing**: 401K with a 5% match, Employee Stock Purchase Plan (ESPP)
**Insurance**: Employee Life Insurance, short and long\-term disability, critical illness, hospital indemnity, accident insurance, spouse/domestic partner/child life insurance, accidental death and dismemberment
**Other great benefits:** Employee discounts, save on auto, home, and pet insurance, tuition reimbursement, paid vacation and sick time, 9 paid holidays and 3 paid floating holidays, paid leave for when you have a baby, adopt a child, or become a foster parent, legal services, identity theft protection, employee assistance program (EAP), adoption reimbursement benefit, FEDlogic, commuter benefits
Responsibilities:
Docking support for all accounts managed, to include manually docking pickups in TMS, supporting carrier training with how to dock in TMS, and key escalation contact for pick up issues with warehouse and 3pl carriers
Weekend support for dispatch, customer service, and OS\&D, to include load coverage as needed, track and track, and 3pl carrier issue escalation
Follow up on late loads and provide the appropriate warehouse with the carrier’s new ETA.
Coordinate and manage daily freight movements, ensuring timely and cost\-effective transportation of goods across multiple modes (truckload, LTL, intermodal).
Monitor and optimize load planning and routing using transportation management systems (TMS) to maximize efficiency and reduce empty miles.
Communicate with carriers, drivers, and internal stakeholders to resolve delays, disruptions, or exceptions in real\-time.
Analyze transportation data and KPIs to identify trends, improve service levels, and support continuous improvement initiatives.
Maintain and update the after\-hours carrier contact phone \& e\-mail list.
All other duties as assigned.
This role may require additional hours as needed to meet business and operational demands
Qualifications:
High school diploma required
College Degree preferred
Prefer 1\-2 years of work experience in logistics/transportation operations.
Excellent Customer Service Skills
Proficient in Excel
SAP and TMS experience preferred
Excellent problem solving, critical thinking, planning, and organizing skills
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